Requesting Dog Care: Step-by-Step Guide
Looking for someone to walk or care for your dog? Here’s how to navigate the entire journey, from posting a request to completing the service, while ensuring both you and your dog have a great experience.
Step 1: Posting a Request in the App
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Open the App
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Go to the “Request Care” section.
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Fill out the details about your dog and the type of care you need (e.g., walk, sitting, boarding).
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Add Specifics
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Include any special instructions:
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Feeding schedule.
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Walking preferences (leash type, route).
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Behavioral quirks (e.g., shy, high-energy).
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Submit Your Request
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Once your request is live, community members can see it and respond.
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Step 2: Reviewing Responses
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Who Accepted?
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You’ll receive notifications when someone accepts your request. Sometimes, multiple people may accept.
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Check Profiles
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View the profiles of those who accepted. Look for:
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Experience and reviews from other members.
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Compatibility (e.g., do their dogs share similar habits or energy levels?).
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Need Help Deciding?
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Reach out to Ryu App Support for advice on selecting the right match.
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Step 3: Meeting the Potential Helper
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Suggest a Meet-Up
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If you don’t know the person, arrange to meet them and their dog (if applicable) in a neutral, safe space like a park.
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Observe how the dogs interact. Positive signs include calm behavior, relaxed postures, and friendly curiosity.
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Ask Key Questions
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How do you keep dogs engaged during care (e.g., toys, activities, training)?
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Are there any behaviors or habits you prefer to avoid in your home (e.g., barking, jumping on furniture)?
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Do their routines match your dog’s habits (e.g., crating, no furniture)?
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How do you usually manage two dogs during a walk or care session?
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Prepare for the First Time
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The first match might feel like extra effort, but as you get to know more community members, the process will become quicker and easier.
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Step 4: Finalizing the Match
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Confirm in the App
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Once you’ve found the right helper, confirm the match in the app.
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Peace of Mind
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If it’s not a good match after meeting, no worries—Ryu App is here to help. You can cancel and choose another helper.
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Step 5: Preparing for the Service
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Provide Supplies
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Pack everything your dog will need:
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🦴 Food.
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🐾 Leash, harness, or crate.
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💊 Medications with instructions.
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Share Key Info
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Provide emergency contacts, your dog’s vet details, and any other instructions the helper should know.
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Arrange Logistics
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Decide how the helper will care for your dog:
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Will you drop your dog off at their place?
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Are they coming to your home?
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Will they need access to your home?
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Step 6: During the Service
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Check-Ins
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Stay available for updates and quick questions from the helper.
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Ask for photos or messages if you’d like peace of mind.
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Trust the Helper
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Remember, you’re part of a trusted community. Give the helper space to provide care their way, while ensuring your dog’s safety.
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Step 7: After the Service
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Pick Up or Check In
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If the service was outside your home, collect your dog on time.
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Ask the helper how the service went.
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Leave Feedback
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Share your experience in the app to help other community members.
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Celebrate Your Growing Network
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Over time, you’ll build a network of trusted helpers, making future requests even easier.
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Helpful Tips for Success
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Matching for Habits:
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Dogs learn from each other, so try matching with helpers whose dogs have similar habits (e.g., crate training or no furniture rules).
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Communication is Key:
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Don’t hesitate to ask questions or provide specific instructions.
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Build Relationships:
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The more you engage with the community, the more familiar and easy the process will become!
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