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Requesting Dog Care: Step-by-Step Guide

Looking for someone to walk or care for your dog? Here’s how to navigate the entire journey, from posting a request to completing the service, while ensuring both you and your dog have a great experience.

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Step 1: Posting a Request in the App

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  1. Open the App

    • Go to the “Request Care” section.

    • Fill out the details about your dog and the type of care you need (e.g., walk, sitting, boarding).

  2. Add Specifics

    • Include any special instructions:

      • Feeding schedule.

      • Walking preferences (leash type, route).

      • Behavioral quirks (e.g., shy, high-energy).

  3. Submit Your Request

    • Once your request is live, community members can see it and respond.

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Step 2: Reviewing Responses

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  1. Who Accepted?

    • You’ll receive notifications when someone accepts your request. Sometimes, multiple people may accept.

  2. Check Profiles

    • View the profiles of those who accepted. Look for:

      • Experience and reviews from other members.

      • Compatibility (e.g., do their dogs share similar habits or energy levels?).

  3. Need Help Deciding?

    • Reach out to Ryu App Support for advice on selecting the right match.

Step 3: Meeting the Potential Helper

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  1. Suggest a Meet-Up

    • If you don’t know the person, arrange to meet them and their dog (if applicable) in a neutral, safe space like a park.

    • Observe how the dogs interact. Positive signs include calm behavior, relaxed postures, and friendly curiosity.

  2. Ask Key Questions

    • How do you keep dogs engaged during care (e.g., toys, activities, training)?

    • Are there any behaviors or habits you prefer to avoid in your home (e.g., barking, jumping on furniture)?

    • Do their routines match your dog’s habits (e.g., crating, no furniture)?

    • How do you usually manage two dogs during a walk or care session?

  3. Prepare for the First Time

    • The first match might feel like extra effort, but as you get to know more community members, the process will become quicker and easier.

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Step 4: Finalizing the Match

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  1. Confirm in the App

    • Once you’ve found the right helper, confirm the match in the app.

  2. Peace of Mind

    • If it’s not a good match after meeting, no worries—Ryu App is here to help. You can cancel and choose another helper.

Step 5: Preparing for the Service

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  1. Provide Supplies

    • Pack everything your dog will need:

      • 🦴 Food.

      • 🐾 Leash, harness, or crate.

      • 💊 Medications with instructions.

  2. Share Key Info

    • Provide emergency contacts, your dog’s vet details, and any other instructions the helper should know.

  3. Arrange Logistics

    • Decide how the helper will care for your dog:

      • Will you drop your dog off at their place?

      • Are they coming to your home?

      • Will they need access to your home?

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Step 6: During the Service

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  1. Check-Ins

    • Stay available for updates and quick questions from the helper.

    • Ask for photos or messages if you’d like peace of mind.

  2. Trust the Helper

    • Remember, you’re part of a trusted community. Give the helper space to provide care their way, while ensuring your dog’s safety.

Step 7: After the Service

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  1. Pick Up or Check In

    • If the service was outside your home, collect your dog on time.

    • Ask the helper how the service went.

  2. Leave Feedback

    • Share your experience in the app to help other community members.

  3. Celebrate Your Growing Network

    • Over time, you’ll build a network of trusted helpers, making future requests even easier.

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Helpful Tips for Success

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  • Matching for Habits:

    • Dogs learn from each other, so try matching with helpers whose dogs have similar habits (e.g., crate training or no furniture rules).

  • Communication is Key:

    • Don’t hesitate to ask questions or provide specific instructions.

  • Build Relationships:

    • The more you engage with the community, the more familiar and easy the process will become!

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